FAQs
More FAQs- How do I keep track of non-restorable items?
- What is that smell?
- How does mould spread?
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.
For moulds to grow and reproduce, they need a damp environment and an organic food source, such as cellulose, which is found in many building materials such as wood, drywall, ceiling tiles, and other household materials such as carpeting and fabrics. Mould can also grow in a home’s HVAC system, gutters, roof, foundation, and other areas where the environment encourages mould growth.