ServiceMaster Restore of Vancouver is a full service disaster restoration company that provides emergency restoration services, construction, contents cleaning, mold removal and other Bio-Hazard services to Insurance Professionals and Property Managers for both commercial and residential properties. We are individually owned and operated, but are part of the ServiceMaster Canada franchise network. Our franchise services Vancouver and the lower mainland.
After changing ownership in 2005, we have rapidly expanded to a 40,000 sq. ft. facility centrally located in Burnaby. Our facility houses a state-of-the-art warehouse, storage, office and contents area. To better service the Surrey and Langley areas we recently opened up a new location in Surrey. We now have the capabilities and qualifications to now handle any size property loss.
HOW WE WORK
Whether you are coming to us for residential or commercial restoration services, ServiceMaster Restore of Vancouver has the knowledge, expertise and quality workmanship to restore your property fast and efficiently. We offer a two-year guarantee on our workmanship and our Project Manager's and Technicians take pride in providing clients with clear communication every step of the way. You will also receive a step-by-step Resource Guide, Schedule, Claim Flow Chart and other information that cover in detail the process of an emergency and structure repairs.
When customers call, we respond immediately; day or night 24 hrs. We arrive on site prepared with the proper equipment, training and experience. We don't just remove water, smoke and odour; we remove uncertainty and concern by the way we communicate and the way we service our customers. At ServiceMaster Restore of Vancouver we are proud to restore property and peace of mind.
CUSTOMER SATISFACTION IS OUR FOCUS
Customer satisfaction is very important to us and as a result we have developed an on-line survey called TellServiceMaster. The results of these surveys help us evaluate our business and our people. Our customer's feedback is valuable to us in order to make changes within our organization to provide them with the best possible service. When disaster strikes, trust in ServiceMaster Restore of Vancouver to restore your property safely and effectively.
WE CARE ABOUT THE ENVIRONMENT
We also take our commitment to environmental stewardship seriously and have developed specific principles to guide us in serving you. ServiceMaster has developed GoGreen products and systems to help provide a healthier environment where we can all work and live safely.
"Whether the water, smoke or fire emergency is large or small, we will do everything humanly possible to help restore people’s lives, homes and businesses to normal. We know that doing the best technical job is expected. What we do is understand the emotional needs of those involved and deliver a remarkable customer service experience."
"Polite, friendly and proactive staff at all levels. ServiceMaster responds quickly to requests and ensures we are satisfied with the process and results." Cynthia, GREAT WEST LIFE REALTY ADVISORS
"Scheduling is consistent and always as planned. Never have to worry about having to change work previously planned." Lynn, RUSSELL INVESTMENTS CANADA LIMITED
"Prompt restoration work without delay." Yazdi & Sherin, HOMEOWNER
"The people that I was in contact with were excellant and I would recommend." Jay, HOMEOWNER
"Joy and Sarah and the guys have been so great! Very considerate, polite, hard workers, friendly, etc. You have all helped to make this experience a positive one." Cindy, HOMEOWNER