We had a great experience with this company. Phil was kind enough to come by on a Saturday morning and provide moisture readings along with helpful advice. He was professional, knowledgeable, and took the time to answer our questions. Brandon was also very helpful with scheduling and was a pleasure to deal with. We really appreciated their assistance and would highly recommend this company.
We did not even know our unit was affected by the water leak in our building (higher floor) until ServiceMaster technicians knocked on the door and checked for moisture. All crews (identification, initial response, and restoration/construction) were great - friendly, professional and helpful (e.g. assistance with moving furniture). Although I did need to follow-up occasionally for status, the team was very responsive and worked hard to accommodate my schedule. I would definitely recommend their services.
Very timely and excellent service! So grateful for this team. The repairs made it appear like nothing even happened, and then they came back just to do extra thorough cleaning everywhere and I didn't expect that, it was wonderful.
If I could give a 0 star I would. The amount of delays was insane. Their very unreliable service. I’m pretty sure their staff stole a lot of our expensive items, they also damaged alot of our items. Definitely would not recommend or trust them.
Scotty is AMAZING!!!!! Very attentive to detail, always answered calls as this is so stressful he made it a much more pleasant situation and I knew he was taking care of everything!!! Thank you Scotty!!!!!!